Overview
Level 3 Business and Administration NVQ has been developed from the National Occupational Standards produced by the Council for Administration (CfA) the national standard setting body for this occupational area. To achieve the full certificate in Business and Administration you must complete 6 units including the 2 mandatory core units. At least 3 units must be chosen from Group B.
Outline Programme
The course covers the following syllabus:
MANDATORY CORE UNITS (2 UNITS)
UNIT 1 (Unit 301) Carry out your responsibilities at work
UNIT 2 (Unit 302) Work within your business environment
OPTIONAL UNITS - GROUP A (8 UNITS)
UNIT 3 (Unit 110) Ensure your own actions reduce risks to health and safety (ENTO)
UNIT 4 (Unit 204) Manage diary systems
UNIT 5 (Unit 205) Organise business travel and accommodation
UNIT 6 (Unit 212) Use IT Systems (IT User)
UNIT 7 (Unit 213) Use IT to exchange information (IT User)
UNIT 8 (Unit 216) Database software (IT User)
UNIT 9 (Unit 217) Presentation software (IT User)
UNIT 10 (Unit 218) Specialist or bespoke software (IT User)
GROUP B (22 UNITS)
UNIT 11 (Unit 303) Supervise an office facility
UNIT 12 (Unit 304) Procure products and services
UNIT 13 (Unit 305) Manage and evaluate customer relations
UNIT 14 (Unit 306) Manage the payroll function (AOSG)
UNIT 15 (Unit 307) Complete year-end procedures (AOSG)
GROUP B (22 UNITS)
UNIT 11 (Unit 303) Supervise an office facility
UNIT 12 (Unit 304) Procure products and services
UNIT 13 (Unit 305) Manage and evaluate customer relations
UNIT 14 (Unit 306) Manage the payroll function (AOSG)
UNIT 15 (Unit 307) Complete year-end procedures (AOSG)
UNIT 16 (Unit 308) Monitor information systems
UNIT 17 (Unit 309) Run projects
UNIT 18 (Unit 310) Research, analyse and report information
UNIT 19 (Unit 311) Plan, organise and support meetings
UNIT 20 (Unit 312) Make a presentation
UNIT 21 (Unit 313) Organise and coordinate events
UNIT 22 (Unit 314) Word processing software (IT User)
UNIT 23 (Unit 315) Spreadsheet software (IT User)
UNIT 24 (Unit 316) Website software (IT User)
UNIT 25 (Unit 317) Artwork and imaging software (IT User)
UNIT 26 (Unit 318) Design and produce documents
UNIT 27 (Unit 319) Plan and implement innovation and change
UNIT 28 (Unit 320) Develop productive working relationships with colleagues and stakeholders (MSC)
UNIT 29 (Unit 321) Provide leadership for your team (MSC)
GROUP B (22 UNITS)
UNIT 30 (Unit 322) Prepare texts from notes
UNIT 31 (Unit 323) Prepare texts from shorthand
UNIT 32 (Unit 324) Prepare text from recorded audio instructions
Who needs this qualification
This NVQ is designed for those people who are involved in administration work as their primary activity at a Senior or Management level and wish to receive recognition for their administration skills and experience.
Qualification and Examination Information
Designed for: |
Those involved in administration and have supervisory responsibility for others or those involved in middle management. |
Course duration: |
Assessment time can vary depending on the learners previous experience and their job role. |
Assessment method: |
Assessments are carried out in the workplace against nationally recognised criteria. |
QCA Accredited: |
Level 3 |
Certificated by: |
Education Development International |
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