Qualification summary
This qualification is aimed at those working or who are seeking to start a career in food and beverage service. It can be taken whilst in the workplace to allow hands on experience as you train. It develops skills for serving all types of drinks as well as food in a professional and customer focussed environment.
Progression
Learners may progress onto other Hospitality related qualifications such as the Level 3 Diploma in Hospitality Supervision and Leadership Skills, which forms part of an apprenticeship framework. If they are not already in employment, this qualification may enable learners to gain employment in the Hospitality industry.
Qualification Information
Qualification credit value |
37 |
Minimum Credit to be achieved at level 2 or above |
25 |
Qualification guided learning hours |
279-291 |
Unit assessment method |
Portfolio of evidence |
Course fee |
£1150+VAT |
Funding |
Available subject to status |
Potential Job Occupations
- Bar Person/Manager
- Butler
- Catering/Restaurant Manager
- Conference and Banqueting Assistant/Manager
- Fast Food Service Assistant
- Hotel Manager
- Publican
- Waiter/Waitress
Qualification Structure
To achieve the full qualification, candidates must attain a minimum of 37 credits. Candidates must achieve all four units in mandatory Group A (15 credits); a minimum of three credits from the optional units in Group B; a minimum of three credits from the optional units in Group C. The remaining 16 credits can come from any of the optional units in Groups B, C or D.
A - Mandatory units
Candidates must achieve all four units within this group.
Credit Value required: Minimum 15, Maximum 15.
Maintenance of a safe, hygienic and secure working environment
Working effectively as part of a hospitality team
Maintain food safety when storing, holding and serving food
Give customers a positive impression of yourself and your organisation
A1 - Optional Units
Candidates must achieve a minimum of 22 credits from the optional units in Groups B, C and D.
Credit Value required: Minimum 22.
B - Group B Optional Units: Food Service
Candidates must achieve a minimum of three credits from this group.
Credit Value required: Minimum 3.
Provide a counter and takeaway service
Serve food at the table
Provide a silver service
Provide a buffet and carvery service
C - Group C Optional units: Beverage service
Candidates must achieve a minimum of three credits from this group.
Credit Value required: Minimum 3.
Serve alcoholic and soft drinks
Prepare and serve cocktails
Prepare and serve wines
Prepare and serve dispensed and instant hot drinks
Prepare and serve hot drinks using specialist equipment
D - Group D Optional Units
Prepare and clear areas for counter and takeaway service
Prepare and clear the bar area
Maintain cellars and kegs
Clean drink dispense lines
Receive, store and issue drinks stock
Prepare and clear areas for table service
Maintain and deal with payments
Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Sector
Promote additional services or products to customers
Deal with customers across a language divide
Maintain customer service through effective handover
Resolve customer service problems
Further Information
Click here to download a PDF with further information
http://www.accreditedqualifications.org.uk/qualification/50097155.seo.aspx